Atlanta Oral & Facial Surgery

Tony Fernandez Edited a month ago

Apologize for this negative grading, but after being quoted $700 on the phone for extracting 4 wisdom teeth, we ended up being robbed $2,500. They ask me to call their billing department and I did. However the billing department does not reply the phone as it is only a answering service to leave voicemail. They never returned my 3 voice mails. They claim that the wisdom teeth on my child are all 4 twisted and charged $814 per tooth, while the PPO insurance inly recognizes $403 per tooth for the zip code market. They use the technique of giving three different estimates: 1) on initial phone call which happened to be $700 total out of pocket after PPO insurance, 2) Different quote after first consultation at $1200 and 3) the day of the service amounting to $5,309 before insurance and $2,305 after insurance. They use a whole sophisticated set of forms and quotes to disorient the responsible party. So I consider they robbed me $2,500, but make sure I get the $103 yes one hundred and three dollar check refund. Seems they attempt to apeace the frustrated responsible party by giving little refund cash. Alpharetta, be aware of this business type and this is my first negative review

Ksu K a month ago

One of the Best Dental Experiences I’ve Ever Had! This was truly one of the best doctor’s visits I’ve ever had. I had a complicated case that required a tooth extraction due to an old infection, bone grafting, sinus surgery with additional membrane protection, and implant placement. Amazingly, everything was completed very efficiently in about an hour during just one visit! Before the procedure, I had a thorough consultation where Dr. Velez explained the best treatment option and professionally answered all of my questions. I also had a CT scan and received an insurance estimate the same day, with absolutely no pressure to proceed. Dr. Velez truly has golden hands! Ms. Carol and the entire staff are highly professional, caring, and attentive. I experienced no pain at all during the procedure, and even afterward, my recovery was remarkably easy. I didn’t even notice when the anesthesia wore off—just some normal swelling. I received very clear verbal and written instructions, as well as all necessary prescriptions, which made the recovery process very straightforward. And then—just three months later—I was ready for my new tooth! (The crown is currently in progress.) I honestly

Collette B. Harris 2 months ago

**⭐⭐⭐⭐⭐** I cannot say enough good things about Atlanta Oral and Facial Surgery! Dr. Velez and the entire staff have been absolutely phenomenal throughout my treatment. From the very beginning, they made sure I felt comfortable and at ease with every step of the process. Dr. Velez took the time to thoroughly explain what to expect, walking me through possible outcomes so I always felt informed and prepared. What really stood out was the ongoing care and communication throughout my healing — the team consistently checked in and kept me updated on my progress every step of the way. To add a special touch as to what I endured, I received a beautiful banquet of flowers after my procedure. Warmed my heart! Dr. Velez has now performed three of my dental implants, and every single one has been a phenomenal experience. The skill, precision, and genuine care shown make it clear why this practice is trusted for oral surgery. Highly recommend Dr. Velez and his entire team.

Twanna Sanders REBT, CBT, EQ Coach 2 months ago

We are thoroughly satisfied with the level of care and service that our son received from Dr. Dillard and the staff! He had to have all four of his wisdom teeth surgically removed. Dr. Dillard and the other staff members were professional, knowledgeable & personable. His healing went smoothly without any problems. We highly recommend them!

Star Quiceno 3 months ago

Dr. Dillard and his assistants were amazing! I had all four of my wisdom teeth removed, and the entire process went so smoothly. Everyone was kind, professional, and made me feel comfortable from start to finish. I highly recommend Dr. Dillard and his team. Thank you for making what I was so nervous about such a great experience!